It generally takes one to two weeks for you to receive your card. If you have not received the card in two week's time, contact us
by email or telephone so as to establish the situation of your request. E-mail can be more effective than the telephone. Take into
account that the time that the mail takes to get to our office is that of 48 to 72 hours, plus 24 additional hours for us to process
your request, plus 48 to 72 hours to reach you.
Payment
The cost of the identification card is US $35.00. You must send a money order to US Identification in order to receive your ID card.
Payment
The cost of the identification card is US $35.00. You must send a money order to US Identification in order to receive your ID card.
The cost of regular-certified mail is $5.00. If you want it by Priority Mail,
it is $10.00 and $15.00 by Express Mail. The payment for the mail must be paid by means of a separate money order so when we receive
your application we can differentiate what the money for the identification card is and what the money order for the payment of the
mail service is. Please be sure to include both payments.
If the identification card cannot be processed, US Identification will use the money order sent for the mail service in mailing you back the documents you sent us.
If the identification card cannot be processed, US Identification will use the money order sent for the mail service in mailing you back the documents you sent us.
If the applicant for a card does not send
the money for the ID card, a 30-day period of time will be given for him/her to send it (having previously made a telephone call).
If this money is not received in 30 days, the card will not be produced and the sent documents will be deleted.
There is no money back. The $35.00 will only be sent back when the form and/or the documents do not comply with the requisites required to issue an ID card.
Claims
You can write to us and/or call us to make a claim; this generally happens when the information is typed in a wrong way: name, address, ID number, date of birth, etc. If it is our fault, we will apologize to you and the mistake will be corrected at once and a new card will be sent to you. If the mistake is because of wrong information in your form, then you will have to pay $35.00 and the postage again.
The money will not be sent back if the identification card does not reach the expectations you had at the time you ordered its issuance. The identification card we offer is not always accepted by the official and private media.
The card will not be changed if the photo sent by the customer does not comply with the aesthetic quality expected. We can lighten or darken the contrast and crop out the oversized portion of a photo, but we cannot change the way you look.
There is no money back. The $35.00 will only be sent back when the form and/or the documents do not comply with the requisites required to issue an ID card.
Claims
You can write to us and/or call us to make a claim; this generally happens when the information is typed in a wrong way: name, address, ID number, date of birth, etc. If it is our fault, we will apologize to you and the mistake will be corrected at once and a new card will be sent to you. If the mistake is because of wrong information in your form, then you will have to pay $35.00 and the postage again.
The money will not be sent back if the identification card does not reach the expectations you had at the time you ordered its issuance. The identification card we offer is not always accepted by the official and private media.
The card will not be changed if the photo sent by the customer does not comply with the aesthetic quality expected. We can lighten or darken the contrast and crop out the oversized portion of a photo, but we cannot change the way you look.
Terms
Copyright (C) 2011 US Identification. All Rights Reserved
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U.S. Identification
(856) 223-0522
